1.Is the cutting board ready to use?

Yes, our cutting boards are ready to use. We treat every cutting board with Food-Grade mineral oil to prevent cracking and warping. However, it is recommended to rinse it before first use.

2. How to clean and maintain the wood cutting board?

For clean: Simply wash using warm water and a small amount of dish soap. Rinse, wipe clean and allow to dry in an upright position.

For maintenance: Your cutting board won't warp, crack or splinter and will last you years if it's properly maintained. We recommend maintaining your cutting board every 4-5 washes. Hand wash and completely dry your cutting board. Apply mineral oil to your cutting board, dry overnight. Reapply if necessary.

Attention: Do not put in dishwasher. Do not soak in water. Do not leave on a wet surface. Do not store in a humid area. Keep away from direct sunlight.

3. How long does it take to receive my cutting board?

We can not provide an accurate time. Since this is a personalized product, the processing time is 2 to 3 business days after you place your order, which means we dispatch your order within 3 business days. Bulk sale orders may need more time to process. The estimated delivery time is 2-7 business days to major centers and few extra days for remote locations. See more details here.

*Processing time may vary around holiday times. Please check if the estimated time fits you before you place your order.

*Due to COVID-19 shipping time could be extended due to the increased volume of shipments the companies are handling.

4.What kind of wood should I choose?

Maple and walnut are both hardwoods. They offer natural toughness, fine even texture makes an excellent choice for cutting boards. The main difference between the wood types is the color and grain.

If stunning engraving is your top priority then maple is for you. It is light in color and full of subtle grain marks which is better for presenting engravings.

If you prefer the characteristic dark-colored wood and attractive grain patterns, walnut is the way to go. Adding your personal touch by engraving on walnut is subtle and in low contrast. This means walnut is better for revealing the natural beauty of the wood.

Whichever wood type you choose, you will receive a beautiful and unique cutting board.

5.Is it possible to send me the artwork of my design before it is to be engraved on the board?

Yes, if you require us to do so, we could send it to you via email before it is engraved on your board.

6.Do you provide invoices or receipts in the package?

No, we do not include any invoice or receipt in the package.