Refund policy

Return and refund
We take pride in providing high-quality personalized products. However, we understand that there may be instances where you need to return an item. Please note that we do not accept returns for personalized products, as they are made specifically for you and cannot be resold or reused by anyone else. We strongly advise you to carefully review all details, such as spelling, dates, and design choices, before placing your order. Please ensure that all information provided is accurate and complete to ensure the best quality of your personalized product.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.